Privacy Policy
Effective date: October 10, 2026
We do not sell personal information. Schools own and control their students' data, and we use it only to run the service for them.
1. Who we are and what this policy covers
Dojo Champ LLC ("Dojo Champ," "we") provides software for martial arts schools. This policy explains how we handle personal information on our websites, during signup and sales, and when schools use our platform.
Two roles. For our own website visitors, leads and school account owners, we decide how information is used (we are the "controller" or "business"). For information that schools enter about their students, parents, guardians, staff and leads ("School Data"), the school is in charge and we process it only on the school's instructions as a service provider or processor, under our Data Processing Addendum. If you are a student or parent, please contact your school first about your information; we will help the school respond.
2. Information we collect
You give us: name, email, phone, school name and address, account credentials, billing details (cards are handled by our payment processor; we do not store full card numbers), support messages, demo and form submissions.
Schools give us (School Data): student and family contact details, dates of birth, belt ranks, attendance, class enrollments, memberships and payment history, signed waivers and agreements, photos, emergency contacts, medical or allergy notes the school chooses to record, messages, and lead information.
Collected automatically: IP address, device and browser data, pages viewed, referring links, approximate location from IP, and cookie or similar identifiers, as described in our Cookie Policy.
From others: payment processors (payment status), messaging carriers (delivery status), advertising and analytics partners, and public business listings.
3. How we use information
- provide, operate, secure and support the Service, including billing, payments, messaging, kiosks and portals;
- process transactions and send receipts, account, security and service notices;
- improve and develop features, including through aggregated or de identified data;
- market Dojo Champ to schools (you can opt out at any time);
- detect and prevent fraud, abuse and security incidents;
- comply with law, enforce our terms and protect rights and safety.
4. Legal bases (EEA, UK and similar laws)
Where these laws apply, we rely on: performance of a contract; our legitimate interests in running, securing and marketing our business (balanced against your rights); consent, for example for non essential cookies and marketing messages, which you can withdraw at any time; and legal obligations. For School Data, the school determines the legal basis.
6. Children's information
Our websites are not directed to children and we do not knowingly collect personal information directly from children under 13 for our own purposes. Schools, however, may enter information about students who are minors. In that case the school (and the parent or guardian who enrolls the child) provides the information, the school is responsible for obtaining any required parental consent, and we use it only to provide the Service to the school. We do not use children's information for advertising.
Parents may review or request deletion of their child's information through the school, or by emailing support@dojochamp.com and we will work with the school.
7. SMS and email messages
Schools send messages through our platform to people who have given the school consent. Message frequency varies and message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Every marketing email includes an unsubscribe link. We keep records of consent and opt outs to honor them.
8. AI features
When a school uses AI features, relevant data is sent to our AI provider only to produce the requested result. We do not permit providers to use School Data to train their general models.
9. Retention
We keep personal information while an account is active and as needed to provide the Service. After a school cancels, School Data is available for export for 30 days and then deleted or de identified within 90 days, except backups (overwritten on a rolling basis) and records we must keep for legal, tax, payment or dispute reasons. Message and audit logs are pruned on fixed schedules.
10. Security
We use administrative, technical and physical safeguards, including encryption in transit, access controls, row level data isolation between schools, and monitoring. No system is perfectly secure. If we learn of a security incident affecting personal information, we will notify affected schools and, where required, individuals and regulators.
11. Your privacy rights
Depending on where you live (for example California, Colorado, Virginia, Connecticut, Texas, other US states, Canada, the EEA or the UK), you may have the right to access, correct, delete or receive a copy of your information, to opt out of sale, sharing or targeted advertising, to restrict or object to processing, and to withdraw consent. We will not discriminate against you for exercising your rights.
To make a request, email support@dojochamp.com. We will verify your identity and respond within the time the law requires. You may use an authorized agent. If we deny your request you may appeal by replying to our decision, and you may complain to your local data protection authority. Requests about School Data are passed to the school. We honor Global Privacy Control signals as an opt out of non essential cookies.
12. International transfers
We are based in the United States and process information there and wherever our providers operate. Where required, we use safeguards such as the European Commission's Standard Contractual Clauses and the UK Addendum.
13. Changes to this policy
We may update this policy. We will post the new version with a new effective date and, for material changes, notify account owners by email or in the Service.
14. Contact
Dojo Champ LLC, Marlboro, New Jersey, United States. Privacy questions: support@dojochamp.com.